Clear Wireless has finally arrived in Atlanta. Its much faster ,much cheaper, and far more dependable that any other internet service out there. If you need a home fast internet service ,air card for your laptop, or a home or business phone just email me. I’ll hook you up.
Clark Howard Consumer Action Center CLEAR internet account wmv
March 9th, 2010 by nataleeProactive Customer Service – Problem Solving Made Easy
March 9th, 2010 by nataleeHow do you generate the ideas that are necessary to continually improve the level of service you offer to your customer? If you’re like most companies, you wait until you get a customer complaint about something then you look at the situation and try to discover ways to ensure that this complaint never comes across your desk again.
Why not consider taking a more proactive approach to your customer service and problem solving dilemmas? The top companies we surveyed like using the following proactive problem solving formula:
o Develop a list of what you think are your most serious customer service issues. Prioritize these.
o In the meantime, survey your customers to see what issues are important to them. Compare this list to the one you came up with at the beginning of the exercise to see if they are concerned about the same things you are. This serves as a type of gap analysis that will help you work on your most pressing issues first.
o Publish this list and distribute it to your staff. Ask them to come to your next staff meeting armed with lots of ideas on how the issues can be resolved. Encourage them to be creative and let them know that every idea has potential. Even if something has been tried in the past but failed, it should still be considered. Times change, situations change, and people change. What failed in the past may be a successful solution today. Make problem solving the only item on the agenda, or better yet, make this an all day staff retreat.
o Invite your customers in for small focus group sessions that center on specific topics. Do this on a regular basis to make sure you’re staying on top of the current consumer trends.
o And as always, make mystery shopping a regular part of your customer service plan and operating budget.
By encouraging creativity at the problem-solving table, you become the trendsetter in your industry. Happy coloring outside the lines!
How Your Company’s Bottom Line is Directly Tied to Customer Service Satisfaction
March 8th, 2010 by nataleeDid you know that you could measure your company’s value by your customer service? Researchers discovered that regardless if your customer service is outsourced either on shore or off shore this affects the net worth of your business. If your customer service satisfaction as determined through American Consumer Satisfaction Index (ACSI) created by National Quality Research Center at the University of Michigan declines so does your company’s value.
This information was presented to determine the impact of off shore outsourcing of customer service. The researchers reviewed the outsourcing actions from 1998 to 2006 of 150 North American companies including business units. All companies that outsourced their customer service registered a decline in the ACSI scores. What is interesting the declines stayed the same regardless if the customer service was outsourced domestically or overseas.
The historical data suggests that the ACSI scores and the companies’ share prices tend to move in the same direction. Within this research, the range of that drop averaged between 1% to 5% based upon the industry for each respective business.
When businesses outsource customer service, they are widening the gap between the business and the customer. Today’s customers are pretty savvy. They are not shy at all about asking the location of the customer service center especially when the customer service representative does not speak fluent English.
This research only strengthens previous customer service data that building customer loyalty is critical to organizational success. With the average business losing 10% of its customers annually and acquiring new customers costs 5 to 6 times more than keeping existing ones, businesses must create exceptional customer service action plans that will develop customer loyalty from additional purchases to making those precious referrals.
Customer Service Coaching Tip: Survey your customers and ask them the level of your customer service satisfaction based upon their expectations (not yours)? Then also ask them if they would refer your business to someone else? Finally, asked them the last time that they referred someone to your business. These 3 questions will help you build an action plan to secure an exceptional high performance culture that will improve your bottom line results.
Ask a Nurse Services
March 8th, 2010 by nataleeWhen you need medical information or advice on whether to seek emergency care, you can ask a nurse on one of the many different websites, insurance companies, or health centers that offer this service. You’ll know that you’re getting professional and knowledgeable information when you call one of these services. These services are also confidential so you don’t need to worry about your information being given to your insurance company or anyone else.
Sometimes you or a member of your family has a medical question. Perhaps you’re wondering whether something can be treated at home or if you need to go to an emergency room. Sometimes you need reassurance that you are handling a problem correctly. Other times you might have a question about whether you should see a doctor about a particular problem.
Ask a nurse services can often give you answers to these questions. While the service cannot diagnose a medical condition over the phone or via email, they can often tell you whether they believe a problem is serious enough to warrant medical attention. For example, maybe a family member has had a fever for several days. You may want to know how high and how severe the fever should be for you to seek medical attention or how to care for your family member at home. An ask nurses service can answer questions like these for you.
If you think that a condition or injury is life threatening, you should call emergency services immediately. Sometimes, however, you’re unsure of whether you need to call 911 or you may want ideas on how to treat a less severe problem at home. In those cases, look for an ask a nurse service to help you.
You can find ask a nurse services by looking in your local phone book or by searching online for services in your area. Some services also distribute magnets with the number for you to call. You can ask your health care provider or insurance company about services that you can call. Add these numbers to your emergency numbers list or keep the numbers someplace that you’ll remember.
Ask a nurse services are a great way to get information when you are unsure about whether you seek medical attention. The nurses will ask you questions about the symptoms and advise you on whether to see a doctor, go to the ER, or treat the problem at home. You can save a great deal of worry and can get helpful information from using one of these services.
Lil Wayne – Lollipop – Tha Carter III
March 7th, 2010 by nataleeThe Importance of Providing an e-Service
March 6th, 2010 by nataleeThe internet offers web-based entrepreneurs great ways to create income, such as affiliate marketing, banner-advertising, and pay-per-click advertising. The online business-person must remember that the income method is only one part of business. One must also supply an actual service.
You can’t just join an affiliate program and expect to make money. You can’t just put an ad banner up on a website and expect to make money. That would be about as effective as having TV commercials without a TV show.
Not only do you need a way to earn income from your web traffic, emails, etc., but you also need to provide a service for your customers, viewers, and/or audience. Without providing a service, you won’t have any customers to whom you can advertise!
Assuming you have a website, the best service to provide is information. Not just any information, but provide specific quality information, about a particular subject such as fishing, cars, dating advice, etcetera. There are also other forms of content for websites other than information, such as games, quizzes, chat-rooms, forums.
Even if you don’t have a website, you need to provide a service. If you’re an affiliate marketer without a website, there are still many methods to partner your affiliate link with a service, such as product reviews, ezines, ebooks, etcetera. An ebook, namely a free ebook, is a great way to provide a service and increase affiliate sales. Write a simple ebook about something relevant to what you market, and then scatter your affiliate links throughout the ebook.
No matter what service you choose to provide, quality is just as important as quantity. Even if you have all sorts of services and information to offer, customers won’t bother with it if it’s low-quality.
Unfortunately, there are many scammers who may claim that there are ways of making money online with little or no work. These are scams. As we all know, money doesn’t grow on trees. If you want to earn money, you have to provide a service or product in return. Remember, the only free lunch is found in a mouse trap. Whenever your proposed with a business opportunity, ask yourself what service you’ll be providing. If you aren’t providing much of a service, then you won’t be making much money.
InuYasha Soundashi
March 6th, 2010 by nataleeYes, I’ve made a channel strictly for Inuyasha Music. I will send you the mp3’s if you give me your E Mail adress. If this account gets deleted I will most likely not make another one, sorry. I’m not going to make videos interesting, either. Probally just the song name. If you have any questions don’t hesitate to ask. Well, enjoy. Songs That I have that I will not post: -Angelus -Brand New World -Change The World -Change The World(Remix) -Come -Dearest -Every Heart -Every Heart(English Version) -Fukai Mori -Grip -I am -Mischievious Kiss -My Will -One Day, One Dream -Owarinai Yume -Shinjitsu No Uta
Google Voice
March 5th, 2010 by nataleeGoogle Voice gives you one phone number for all your phones, voicemail as easy as email, and many calling features for free.
What Does the CAN-SPAM Act Mean to Email Marketers?
March 5th, 2010 by nataleeHow Your Email Service Provider (ESP) Should Help
Reputable ESPs make it very easy to comply with key CAN-SPAM provisions. The law requires that your subscribers have a way to unsubscribe from your emails. Most ESPs help you comply by placing an unsubscribe link at the bottom of each email.
The law requires that you use a valid From email address. Some ESPs automatically send a validation email to the From email address or addresses you choose. This prevents email marketers from using an invalid email From address.
In addition, as noted earlier, the law requires that you include a postal box or physical mailing address in each commercial email you send.
What You Must Include in Every Email Marketing Message You Send
The CAN-SPAM act requires you to include a valid postal address in all of your emails. Most ESPs will take action if you attempt to send emails through their system without complying with this requirement. Although easy enough to do, many people seem to forget this rule. But it is just good marketing, as greater transparency leads to greater trust by your subscribers.
The law requires that your emails include a relevant subject line. This is not only good law but it is smart marketing. If your email does not contain a good, relevant subject line, you are not only going to be out of compliance, you won’t entice your subscribers to consider your offer. Nobody wants to be bamboozled by deceptive or ambiguous a subject line.
In addition, studies have found that most email marketing messages are not opened, so if you have an ambiguous or deceptive subject line, you have missed a chance to put your brand or message in front of subscribers. Even if the subscriber does not open a particular email, they may be reminded of your brand or message by a relevant subject line and From address. It could be that, like someone browsing the headlines in a newspaper, not all your subscribers always have time to read your emails.
Do Not Cross the Permission Line
The CAN-SPAM act expressly forbids harvesting emails from the Web and other such practices. Not only is this against the law it will hurt your current email marketing. People and companies do business with companies to whom they have given permission to market to them or send them an informative email. They are often, rightly, more likely to file a spam complaint with their ISP if they receive spam.
Some spam complaints are inevitable, even with the best permission-based list; however, too many spam complaints damage to the reputation of the IP address from which you are sending email. This reduces the delivery rate to the core of your list: those who really want to hear from you.
Take it a Step Further
While not required by the CAN-SPAM act, you can greatly enhance your legitimacy as an email marketer by using a real domain name (e.g., yourcompany.com) rather than a free email address. Use your free email address for personal emails but not for your email marketing campaigns. If you have not done so yet, registering a domain name costs less than $10 per year.
Though a subject such as “newsletter” might be relevant but it does not optimally inspire your subscribers to open the email and if they do not open the email, the subject line does not reinforce your brand or message. Make your subject lines both relevant and compelling.
The bottom line is this: Meeting the CAN-SPAM requirements is the responsibility of the sender and not the ESP. Reputable ESPs will assist senders in meeting the requirements, but the sender must stay vigilant in verifying that all aspects of the act are met.
Reverse a Phone Number With a Reliable Look Up Service
March 5th, 2010 by nataleePeople use reverse phone number look up services for many reasons but why would you want to perform such a look up? Maybe you are not familiar with the term, but these services are used to identify a person when all you have is a phone number. The amount of information that is available to you when you conduct such a search is quite significant.
Lets take a look at how these services can be extremely helpful.
For example, if you have a prank caller constantly harassing you, a reverse phone number look up can be used to reveal their identity. You could easily get their complete background information, but most importantly their address and name.
Maybe you want to send a gift or a card to a distant relative, or a friend you haven´t spoken to in years, and you have their phone number written down but no address. You would simply log into the reverse look up service and get their address in a matter of seconds.
Lets not forget the divorces that have been filed for because of cheating spouses being caught with a reverse phone number look up. The bottom line is, these services can be very helpful in every day life and the best services are priced at a bargain. Finding the right one can be hard with all the “free” ones out there but once you do, the small fee is definitely worth it.
All in all, reverse phone services can help save lives, time and money and that is the biggest reason why they stay so popular.